Operations Intern

Full-time. Internship. Hong Kong.

Posted Feb 1, 2021 ยท Job Reference 02214

About the company

Xccelerate is recognised as one of Hong Kong's leading ed-tech start-ups. In ~4 years, we have built a track record of up-skilling 10,500+ alumni by working with enterprises, government and individuals on 4th industrial revolution skills (i.e. RPA, AI, Coding, UI/UX design, BlockChain). Since day 1, we have focused on project-based curriculum that inspires professionals to apply their learnings and boldly move away from business as usual. Our unique value proposition revolves around building highly engaging end-to-end educational experiences by continuously refining positive feedback loops such as gamification, social learning, peer-to-peer accountability and market-driven content.

About The Role

We are in search of a cool, excitable and hard-working operations intern looking to gain solid work experience and do the best work of their lives at Xccelerate!!
You will be a critical knot that helps to hold our network together as we scale and deepen our value verticals. The operations intern will work very closely with our operations manager to achieve team goals and milestones. This is an excellent role for someone looking to grow with a dynamic team.

Role Responsibilities

  • Support on the expansion of new xccelerate courses, especially working closely with our operations Manager on the logistics and flow
  • Any ad-hoc tasks assigned by the operations manager
  • Provide general administrative and clerical support to the team;
  • Analysing and monitoring operational KPIs
  • Coordinate course/event/workshop schedule with Xccelerate Team / Students / Instructors
  • Liaising with the team to facilitate successful experience for both full-time and part-time students by collecting feedback and pitching potential solutions
  • Facilitating surveys/feedback and testimonial collection from students and event attendees

About You

  • University student or Fresh graduates are welcome to apply (Minimum of 3 months commitment required)
  • English is a must, Cantonese or Mandarin is a plus
  • Fantastic communication, interpersonal and customer service skills
  • High energy and friendly/approachable personality
  • Flexibility with schedule
  • Proactive growth mindset and entrepreneurial spirit is critical

What We Offer

Culture: At Xccelerate we are a young vibrant team and make it our responsibility that every team member grows professionally and as an individual

Growth: Clear career progression path and we make it our responsibility that every team member grows professionally and as an individual.

Connection: Xccelerate family enjoys going for weekly team lunches and happy hour

Value: It is in our DNA that every team member has a voice and we embrace everyone's individuality and ideas

Innovation: Our team is constantly innovating to conquer bigger challenges

Up-skilling: We provide full scholarships for part-time courses and encourage the team to constantly up-skill themselves.

Apply for Operations Intern

Full-time. Internship. Hong Kong.

Accelerating humanity by educating workforces