• What is UX

• History of UX

• Applications of UX

• Good & Bad UX

• Difference between UX & UI

• What is story-telling and why it is important

• How to construct storytelling in Case Study writing

• What is Design Thinking

• Difference between UX & Design Thinking

• How to build a Case Study

• Importance of UX for Businesses

• Case Studies

• Discussing case studies

• What is research & why is it important?

• The Double Diamond method

• UX Research Planning

• Introduction to research methods

• Quantitative & Qualitative research

• What makes a research plan a successful one

• Secondary research

• Affinity Mapping

• Crazy 8s

• Insight sorting

• 6 Hat method

• Problem statement (POV)

• Preparing questionnaires for interviews

• Preparing questionnaires for surveys

• Conducting interviews and surveys

• Facilitating Design Workshops

• Workshop execution

• Introduction to Personas and User Journey Maps

• Project Work - UX Research Case Study on Medium

• Introduction to UI

• Introduction to Figma

• Moodboards and Style Guides

• Re-creating UI (Components)

• Laws of UX

• Colour Theory

• GESTALT Principles

• Colour Psychology

• Creating Mood Boards

• Creating Style Guides

• Typography

• Laws of Graphic Design

• UI Trends

• Grid systems and basic layouts

• Atomic Design

• Iconography

• Components, Instances and Variants

• Light and dark mode

• UX Research to Design

• UX copywriting

• Interaction Design

• Responsive design - Constraints and Autolayout

• Prototyping on Figma (smart animate and interactive components)

• Standardization

• Design System

• Ethical Design

• Dark UX

• Project Work - Redesigning a website and app

• UX Process

• Pain points

• Persona(s)

• Customer Journey Map

• Competition Mapping

• User Flow

• Stakeholder Mapping

• Site map | App map

• Information Architecture

• Prototyping

• Wireframing

• Wireflow

• Onboarding strategies

• User Testing

• Usability Testing

• A/B Testing

• Introduction to how to build your Portfolio and why it is relevant

• Good portfolios examples

• Working LEAN & AGILE

• Client-project presentation - UX artifacts deliverables

• What do customers want?

• What is the difference between a service, product or an experience?

• Why a Service Design approach?

• What is Service Design?

• Principles of Service Design

• Service Design Process

• What is an MVP?

• How to create an MVP

• MVP Metrics

• Introduction to the Service Blueprint

• Jobs-to-be-done

• User Stories

• How to compile a research report

• Client-project presentation - Service Design report

• Pitching to developers

• Project hand-off

• Project work

• Client-project presentation - Final Capstone

• Job Board introduction

• Profile creation

• Job Application

• Dashboard

• Project Marketplace

• Xccelerate Live mentorship

• Client Project 1 - Case study presentation

• Design manager interview process

• Design role interview questions

• Portfolio work

• Service Design project - Case study presentation

• Final portfolio presentation

• Design Mentor Jams

• One-on-One consultation

• CV and LinkedIn Workshop

• Soft Skills Workshop

• Interview Workshop

• Presentation skills - what to share, how to share with the hiring managers